# Edgium panel guide: sign in, navigation and new subdomain

> How to sign in to the Edgium panel, find your way between account, domain and subdomain, put a site on the CDN with the wizard and manage your password, cache and deletion.

Source: https://edgium.net/en/dashboard

Leia esta página em português: https://edgium.net/painel

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[Edgium](https://edgium.net/en/) / Panel guide

# Edgium panel guide for CDN and DNS

The Edgium panel puts the CDN and the DNS of your site in one place. This guide shows how to sign in, find your way between account, domain and subdomain, put a new site on the CDN and look after your account, with an explanation of what each screen means.

All images were taken in a demo environment with fictitious data: example domains, documentation addresses and simulated traffic. The numbers illustrate how to read each screen and do not represent any customer. The panel is shown in its Portuguese interface; it is also available in English.

## In this guide

- Signing in
- Navigation: account, domain and subdomain
- New subdomain: the step-by-step wizard
- Defaults already on
- What to check before pointing DNS
- Profile, password, deletion and cache
- Need help?

Other panel guides:

- **Panel guide: sign in, navigation and new subdomain** (this page)
- [Analytics and WAF logs: how to read them and what to do](https://edgium.net/en/dashboard-analytics)
- [DNS: review, undo and history](https://edgium.net/en/dashboard-dns)

## Signing in

Accounts are created by the Edgium team. On the sign-in screen, people who are not customers yet find the **Fale com a gente** (Contact us) link. Customers sign in with email and password and, if they forget the password, use **Esqueci minha senha** (Forgot my password). The panel is available in Portuguese and English, with the **PT | EN** switch on the screen itself.

![Edgium panel sign-in screen, with email, password, a forgot password link and a contact us link](https://edgium.net/assets/img/painel/01-login-fale-com-a-gente.webp)

Panel sign-in screen.

## Navigation: account, domain and subdomain

The panel has three levels, always visible at the top of the screen: **Account > Domain > Subdomain**.

- The **left menu** leads to the products, such as DNS and CDN, and to help (Support and System status).
- Inside a CDN subdomain, the **tabs** bring everything together: Overview, SSL, Security, Cache, WAF, General, Upstreams and Analytics.
- The **Search everything** field (shortcut `Ctrl + K`) opens a search to jump straight to any screen.

![Side menu, account, domain and subdomain selectors, and the Overview, SSL, Security, Cache, WAF, General, Upstreams and Analytics tabs](https://edgium.net/assets/img/painel/02-navegacao-abas-do-subdominio.webp)

Menu, selectors and subdomain tabs.

The domain selector has a **search** and shows the status of each domain, such as **Active**, **External DNS** or **Verifying**. When you switch domains, every tab shows the new one.

![Open domain selector with a search field and the status of each domain: external DNS, verifying and active](https://edgium.net/assets/img/painel/18-troca-de-dominio.webp)

Domain switch with search and the status of each domain.

## New subdomain: the step-by-step wizard

To put a site on the CDN, click **Add subdomain** on the CDN home screen. The wizard has 3 steps.

### Step 1: subdomain

Fill in only the part **before the dot**, such as `www` or `shop`; the domain already appears next to it. To use the domain itself, with no prefix, check **Root domain**.

![Wizard step 1: subdomain name field and the root domain option](https://edgium.net/assets/img/painel/21-assistente-passo-1-subdominio.webp)

Step 1: subdomain name.

### Step 2: origin (upstream)

The **origin**, also called upstream, is your server: where the CDN fetches whatever is not cached yet. Enter now the server the CDN will send traffic to, or choose **Configure later**.

- **Name:** a name of your own, such as "main-server".
- **Server IP:** the public address of your origin server.
- **Port** and **Priority** (the highest is the default).
- **Use upstreams as HTTPS:** check it if the CDN should talk to your server over HTTPS.
- **Activate on creation:** checked by default. If you uncheck it, the origin is created off and only receives traffic once you activate it.

![Wizard step 2: configure now or later, name, server IP, port, priority, HTTPS use and activate on creation](https://edgium.net/assets/img/painel/22-assistente-passo-2-origem.webp)

Step 2: origin server.

### Step 3: review

The screen summarizes the subdomain and the origin before creating. If you chose to configure the origin later, the panel reminds you to add and activate one on the **Upstreams** tab, so the subdomain has somewhere to send traffic.

![Wizard step 3: review of the subdomain and the origin before creating](https://edgium.net/assets/img/painel/23-assistente-passo-3-revisao.webp)

Step 3: review with the origin filled in.

![Wizard step 3 when the origin is left for later, with a notice to add and activate an origin on the Upstreams tab](https://edgium.net/assets/img/painel/24-assistente-origem-depois.webp)

Step 3 when the origin is left for later.

## Defaults already on

Every new subdomain starts with the **real visitor IP** and **geolocation** turned on, so your server knows who each visit comes from and where. The **General** tab shows them and lets you change them. When you turn on HTTPS, the HTTP to HTTPS redirect and HTTP/2 also come on.

![General tab with real visitor IP and geolocation turned on](https://edgium.net/assets/img/painel/25-padroes-ip-real-geolocalizacao.webp)

General tab: real IP and geolocation on.

## What to check before pointing DNS

1. **The origin answers.** Your server is up, on the chosen port, and accepts connections coming from Edgium. If it has a firewall, allow the Edgium addresses ([see the list](https://raw.githubusercontent.com/edgium/public/main/ips.txt)).
2. **The origin is active** on the Upstreams tab. An origin that is off receives no traffic.
3. **The connection mode is right.** If your server only serves HTTPS, check "Use upstreams as HTTPS".
4. **The CDN addresses are at hand.** The Overview tab lists where your site DNS should point. If you use Edgium DNS, the `www` records are created for you.
5. **The certificate.** The free certificate (Let's Encrypt) is issued after the DNS points to the CDN. Point the DNS, wait for propagation and issue it on the SSL tab.
6. **Lower the TTL in advance.** If you can, reduce the TTL of the current record a few hours before the switch, so a rollback is quick.
7. **Test and watch.** After pointing, open [Analytics](https://edgium.net/en/dashboard-analytics) and check requests, 5xx errors and origin health.

## Profile, password, deletion and cache

### Profile and password change

In the menu at the top right (the three dots) you find the **Profile**. It shows your name and email (to change them, contact support) and lets you **change your password**. The new password has at least 12 characters, with an uppercase letter, a lowercase letter, a number and a symbol, and differs from the current one. The screen ticks each requirement as you type, and your other open sessions are ended after the change.

![Profile screen with name, email and the password change form with the list of requirements](https://edgium.net/assets/img/painel/16-perfil-e-senha.webp)

Profile: user data and password change with requirements.

### Type the name to confirm before deleting

To avoid deleting the wrong domain or subdomain, the panel asks you to **type the name** to confirm. The **Delete** button is only enabled when the text matches. The message makes clear what will be removed: SSL, origins, WAF rules and cache.

![Deletion confirmation window asking to type the subdomain name](https://edgium.net/assets/img/painel/17-apagar-digitando-o-nome.webp)

Deletion confirmation by typing the name.

### HTTP/2 always on

On the **Security** tab, the panel shows that **HTTP/2** is always on for HTTPS connections: your site already delivers with the modern protocol, with nothing to configure.

![Security tab showing HTTP/2 always on for HTTPS connections](https://edgium.net/assets/img/painel/19-http2.webp)

HTTP/2 always on.

### Cache: two options, two roles

On the **Cache** tab, two similar options do different things:

- **Expiration time:** how long the visitor's browser keeps the files.
- **Cache TTL:** how long the CDN keeps successful responses (200 and 206) in cache before fetching again from your origin.

The screen always shows the saved value, even when it is a custom time.

## Need help?

- **No account yet?** Use the **Fale com a gente** link on the sign-in screen or the site [contact form](https://edgium.net/en/contact).
- **A question or a problem?** Open a ticket under **Support**, inside the panel, or follow the **System status**.
- When you ask for help with an error, include the **subdomain**, the **period** and, if possible, a **screenshot**. It speeds up the answer.

## Frequently asked questions

### How do I put a site on the Edgium CDN?

In the panel, open the CDN and click Add subdomain. The wizard has 3 steps: the subdomain name, the origin (your site's server) and the review. Then point the DNS to the CDN and issue the free certificate on the SSL tab.

### What is the origin (upstream)?

It is your server, where the CDN fetches whatever is not cached yet.

### What is the difference between Expiration time and Cache TTL?

Expiration time sets how long the visitor's browser keeps the files. Cache TTL sets how long the CDN keeps successful responses before fetching again from your origin.

### How do I change my panel password?

In the menu at the top right, open Profile. The new password needs at least 12 characters, with an uppercase letter, a lowercase letter, a number and a symbol, and must differ from the current one. Your other open sessions are ended after the change.

## No panel account yet?

Accounts are created by the Edgium team. Tell us your domain and we will prepare your access and a trial with your site.

[Talk to Edgium](https://edgium.net/en/contact#formulario)
